{"id":13634,"date":"2019-03-24T00:00:00","date_gmt":"2019-03-24T00:00:00","guid":{"rendered":"https:\/\/cms.alj3.clients.lemonhq.io\/perspectives\/smile-express-deliveries-focused-on-convenience-customer-care-and-service-with-a-smile\/"},"modified":"2026-03-20T07:25:09","modified_gmt":"2026-03-20T07:25:09","slug":"smile-express-deliveries-focused-on-convenience-customer-care-and-service-with-a-smile","status":"publish","type":"perspectives","link":"https:\/\/cms.alj3.clients.lemonhq.io\/en\/perspectives\/smile-express-deliveries-focused-on-convenience-customer-care-and-service-with-a-smile\/","title":{"rendered":"S:mile \u2013 express deliveries, focused on convenience, customer care and service with a smile!"},"content":{"rendered":"<p>Abdul Latif Jameel Logistics has launched an express delivery service and end-to-end e-commerce solution, <a href=\"https:\/\/saudilastmile.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">S:mile<\/a>, building on Abdul Latif Jameel\u2019s six decades of proven expertise in the transportation sector in Saudi Arabia and across the MENAT region. This follows Saudi Arabia\u2019s recent launch of the comprehensive National Industrial Development and Logistics Plan (<a href=\"https:\/\/vision2030.gov.sa\/en\" target=\"_blank\" rel=\"noopener noreferrer\">NIDLP<\/a>).<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/mGw5KBwiV9U\" width=\"800\" height=\"500\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<p>The <strong>S:mile<\/strong> services offer customers the convenience of both international and domestic express delivery services, including customs clearance into Saudi Arabia, and end-to-end e-commerce logistics solutions including cross-border service, product fulfilment, last mile delivery and reverse logistics.<\/p>\n<table width=\"100%\">\n<tbody>\n<tr>\n<td width=\"25%\">\u00a0<img decoding=\"async\" class=\"alignnone size-full wp-image-4144\" style=\"margin-right: 10px;\" src=\"https:\/\/alj.com\/app\/uploads\/2019\/06\/delivery-man.png\" alt=\"Delivery Man\" \/><\/td>\n<td width=\"75%\">Commenting on the announcement, Oussama Abba Managing Director, Abdul Latif Jameel Logistics, said:<\/p>\n<p><em>\u201cOver the decades, Abdul Latif Jameel has developed significant experience in the automotive logistics sector, and the launch of the <strong>S:mile<\/strong> brand is a testament to our ambition to do even more for our customers.<\/em><\/p>\n<p><em>At its core, <strong>S:mile<\/strong> is committed to supporting any and all of our customers\u2019 logistics needs, driving efficiency in the delivery of their goods at a time where the e-commerce sector is growing rapidly in line with the goals of Vision 2030, and the recently launched NIDLP. \u00a0We are constantly looking for new opportunities to better serve the region by connecting people around the world and the launch of <strong>S:mile <\/strong>is a major milestone in reaching our goal to be the premier logistics services provider in Saudi Arabia.\u201d<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>S:mile<\/strong> joins a wide range of existing logistics services offered by Abdul Latif Jameel Logistics, including freight forwarding, land transportation and <a href=\"https:\/\/www.mysaudistore.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">mysaudistore.com<\/a>, the US mailbox consolidation platform. It will be supported by Abdul Latif Jameel Logistics\u2019 state-of-the-art information system, robust operational capabilities, including sorting and delivery facilities, a large fleet of vehicles, service outlets across major cities around the country and a wide range of products and packaging designs.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4142\" src=\"https:\/\/alj.com\/app\/uploads\/2019\/06\/delivery-van.png\" alt=\"\" width=\"750\" height=\"421\" \/><\/p>\n<p>Building on its strength in automotive logistics, Abdul Latif Jameel moved into non-automotive logistics for the first time in 2015. Today, Abdul Latif Jameel Logistics handles both domestic and its international express services to and from over 220 countries. The expansion of Abdul Latif Jameel Logistics builds on strong demand in the transport and logistics sector in Saudi Arabia, which is expected to grow significantly by 2020, with annual growth predicted at 5% growth for international cargo, and up to 8% for air and sea cargo.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4143\" src=\"https:\/\/alj.com\/app\/uploads\/2019\/06\/s-mile_logo.png\" alt=\"\" width=\"750\" height=\"245\" \/><\/p>\n","protected":false},"featured_media":13636,"menu_order":0,"template":"","class_list":["post-13634","perspectives","type-perspectives","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>S:mile \u2013 express deliveries, focused on convenience, customer care and service with a smile! - Abdul Latif Jameel<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"S:mile \u2013 express deliveries, focused on convenience, customer care and service with a smile! - Abdul Latif Jameel\" \/>\n<meta property=\"og:description\" content=\"Abdul Latif Jameel Logistics has launched an express delivery service and end-to-end e-commerce solution, S:mile, building on Abdul Latif Jameel\u2019s six decades of proven expertise in the transportation sector in Saudi Arabia and across the MENAT region. This follows Saudi Arabia\u2019s recent launch of the comprehensive National Industrial Development and Logistics Plan (NIDLP). \ufeff The [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cms.alj3.clients.lemonhq.io\/en\/perspectives\/smile-express-deliveries-focused-on-convenience-customer-care-and-service-with-a-smile\/\" \/>\n<meta property=\"og:site_name\" content=\"Abdul Latif Jameel\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-20T07:25:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/media.alj3.clients.lemonhq.io\/wp-content\/uploads\/2024\/10\/SA08a_detail-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"750\" \/>\n\t<meta property=\"og:image:height\" content=\"356\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cms.alj3.clients.lemonhq.io\/en\/perspectives\/smile-express-deliveries-focused-on-convenience-customer-care-and-service-with-a-smile\/\",\"url\":\"https:\/\/cms.alj3.clients.lemonhq.io\/en\/perspectives\/smile-express-deliveries-focused-on-convenience-customer-care-and-service-with-a-smile\/\",\"name\":\"S:mile \u2013 express deliveries, focused on convenience, customer care and service with a smile! - Abdul Latif Jameel\",\"isPartOf\":{\"@id\":\"https:\/\/10.0.2.222\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/cms.alj3.clients.lemonhq.io\/en\/perspectives\/smile-express-deliveries-focused-on-convenience-customer-care-and-service-with-a-smile\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/cms.alj3.clients.lemonhq.io\/en\/perspectives\/smile-express-deliveries-focused-on-convenience-customer-care-and-service-with-a-smile\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/media.alj3.clients.lemonhq.io\/wp-content\/uploads\/2024\/10\/SA08a_detail-1.jpg\",\"datePublished\":\"2019-03-24T00:00:00+00:00\",\"dateModified\":\"2026-03-20T07:25:09+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/cms.alj3.clients.lemonhq.io\/en\/perspectives\/smile-express-deliveries-focused-on-convenience-customer-care-and-service-with-a-smile\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/cms.alj3.clients.lemonhq.io\/en\/perspectives\/smile-express-deliveries-focused-on-convenience-customer-care-and-service-with-a-smile\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/cms.alj3.clients.lemonhq.io\/en\/perspectives\/smile-express-deliveries-focused-on-convenience-customer-care-and-service-with-a-smile\/#primaryimage\",\"url\":\"https:\/\/media.alj3.clients.lemonhq.io\/wp-content\/uploads\/2024\/10\/SA08a_detail-1.jpg\",\"contentUrl\":\"https:\/\/media.alj3.clients.lemonhq.io\/wp-content\/uploads\/2024\/10\/SA08a_detail-1.jpg\",\"width\":750,\"height\":356},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/cms.alj3.clients.lemonhq.io\/en\/perspectives\/smile-express-deliveries-focused-on-convenience-customer-care-and-service-with-a-smile\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/10.0.2.222\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"S:mile \u2013 express deliveries, focused on convenience, customer care and service with a smile!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/10.0.2.222\/en\/#website\",\"url\":\"https:\/\/10.0.2.222\/en\/\",\"name\":\"Abdul Latif Jameel\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/10.0.2.222\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"S:mile \u2013 express deliveries, focused on convenience, customer care and service with a smile! - Abdul Latif Jameel","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"S:mile \u2013 express deliveries, focused on convenience, customer care and service with a smile! - Abdul Latif Jameel","og_description":"Abdul Latif Jameel Logistics has launched an express delivery service and end-to-end e-commerce solution, S:mile, building on Abdul Latif Jameel\u2019s six decades of proven expertise in the transportation sector in Saudi Arabia and across the MENAT region. 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This follows Saudi Arabia\u2019s recent launch of the comprehensive National Industrial Development and Logistics Plan (<a href=\"https:\/\/vision2030.gov.sa\/en\" target=\"_blank\" rel=\"noopener noreferrer\">NIDLP<\/a>).<\/p>\r\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/mGw5KBwiV9U\" width=\"800\" height=\"500\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\r\n<p>The <strong>S:mile<\/strong> services offer customers the convenience of both international and domestic express delivery services, including customs clearance into Saudi Arabia, and end-to-end e-commerce logistics solutions including cross-border service, product fulfilment, last mile delivery and reverse logistics.<\/p>\r\n<table width=\"100%\">\r\n<tbody>\r\n<tr>\r\n<td width=\"25%\">\u00a0<img class=\"alignnone size-full wp-image-4144\" style=\"margin-right: 10px;\" src=\"https:\/\/alj.com\/app\/uploads\/2019\/06\/delivery-man.png\" alt=\"Delivery Man\" \/><\/td>\r\n<td width=\"75%\">Commenting on the announcement, Oussama Abba Managing Director, Abdul Latif Jameel Logistics, said:<\/p>\r\n<p><em>\u201cOver the decades, Abdul Latif Jameel has developed significant experience in the automotive logistics sector, and the launch of the <strong>S:mile<\/strong> brand is a testament to our ambition to do even more for our customers.<\/em><\/p>\r\n<p><em>At its core, <strong>S:mile<\/strong> is committed to supporting any and all of our customers\u2019 logistics needs, driving efficiency in the delivery of their goods at a time where the e-commerce sector is growing rapidly in line with the goals of Vision 2030, and the recently launched NIDLP. \u00a0We are constantly looking for new opportunities to better serve the region by connecting people around the world and the launch of <strong>S:mile <\/strong>is a major milestone in reaching our goal to be the premier logistics services provider in Saudi Arabia.\u201d<\/em><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<p><strong>S:mile<\/strong> joins a wide range of existing logistics services offered by Abdul Latif Jameel Logistics, including freight forwarding, land transportation and <a href=\"https:\/\/www.mysaudistore.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">mysaudistore.com<\/a>, the US mailbox consolidation platform. It will be supported by Abdul Latif Jameel Logistics\u2019 state-of-the-art information system, robust operational capabilities, including sorting and delivery facilities, a large fleet of vehicles, service outlets across major cities around the country and a wide range of products and packaging designs.<\/p>\r\n<p><img class=\"alignnone wp-image-4142\" src=\"https:\/\/alj.com\/app\/uploads\/2019\/06\/delivery-van.png\" alt=\"\" width=\"750\" height=\"421\" \/><\/p>\r\n<p>Building on its strength in automotive logistics, Abdul Latif Jameel moved into non-automotive logistics for the first time in 2015. Today, Abdul Latif Jameel Logistics handles both domestic and its international express services to and from over 220 countries. The expansion of Abdul Latif Jameel Logistics builds on strong demand in the transport and logistics sector in Saudi Arabia, which is expected to grow significantly by 2020, with annual growth predicted at 5% growth for international cargo, and up to 8% for air and sea cargo.<\/p>\r\n<p><img class=\"alignnone wp-image-4143\" src=\"https:\/\/alj.com\/app\/uploads\/2019\/06\/s-mile_logo.png\" alt=\"\" width=\"750\" height=\"245\" \/><\/p>"],"_content":[""],"_wp_old_date":["2019-06-24"],"_ame_cpe_post_policy":["{\"accessProtection\":{\"active\":\"replace\"}}"],"_yoast_wpseo_content_score":["30"]},"_links":{"self":[{"href":"https:\/\/cms.alj3.clients.lemonhq.io\/en\/wp-json\/wp\/v2\/perspectives\/13634","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms.alj3.clients.lemonhq.io\/en\/wp-json\/wp\/v2\/perspectives"}],"about":[{"href":"https:\/\/cms.alj3.clients.lemonhq.io\/en\/wp-json\/wp\/v2\/types\/perspectives"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms.alj3.clients.lemonhq.io\/en\/wp-json\/wp\/v2\/media\/13636"}],"wp:attachment":[{"href":"https:\/\/cms.alj3.clients.lemonhq.io\/en\/wp-json\/wp\/v2\/media?parent=13634"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}